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Contacts
For all our contact information and company details please refer to the contacts page
Technical Support
We can give support on products purchased from us, and recommend the following:
1. Check out our knowledge base
2. Email the support desk
The above is offered freely to existing customers. If you require telephone or remote support this can be paid for either on a per call basis or on a support contract basis.
We can also offer remote support, if during a call a technician asks to login to your PC for remote support the following link should be used:
Returns
Should you need to return a product, please first refer to our terms and conditions. A returns request form can be found here.
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Why go digital?
Here you will find just a few reasons why making the switch to digital makes a lot of sense.
For Authors
Going digital may seem a big step, however here is a simple explanation as to how it can work, and what to look for with your recorder.
For Secretaries
Secretaries are simply loving the new digital format of recording. Here you will see why it is being embraced by them for their transcription work.
What's the difference?
There are many different digital recorders out there, ranging from a few pounds to a few hundred. But what's the difference, and does it really matter?
Free Demonstrations
We can offer this to you. To see if you qualify please fill in our form.
Installation & Training
As part of our backup and support we give to all our customers, we can also offer an installation service. To ensure that your systems are as efficient as they should be, ask about our digital dictation installation service.
Transcription Services
Many of our clients either are, or use virtual secretaries. For medical transcription, as well as legal transcription it is important that your dictation is handled professionally and efficiently. We work closely with a number of secretarial services, who can offer a wide range of trancription work, including legal, medical, interviews, research and much more.
Dictation equipment, often referred to as dictaphones, are necessary for many fee earners, in order to dictate reports, letters, memos and much more. Since the 1980`s we have supplied user friendly dictation systems across the UK.
We still supply a lot of analogue dictation units, however without a doubt, digital dictation is the preferred option for many. You have much more flexibility with digital dictation, including elminating the need to transport tapes. As such dictation and transcription productivity is increased by as much as 30%.
With our reliable and speedy service, our competitive pricing, and our customer support we are the first choice for many of our clients for dictation supplies.
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